CONSULTANCY ON INTERNAL CUSTOMER CARE
FDC Consulting Digital ESG supports you with the consultancy service…
CUSTOMER CARE
A company’s value relies on elements like the relationship with its customers. Therefore, it is essential for companies to carefully manage customer care because it is an element that contributes to improving reputation and brand awareness.
Our support aims at the excellence of customer care service by considering trends among the new generations, technologies and other market needs.
To optimize the implementation of customer care that creates value for your company and stakeholders, FDC Consulting Digital ESG offers you the service in two modes to choose the one that best suits your needs.
OUTSOURCING
OUTSOURCING OF CUSTOMER CARE SERVICE
OUTSOURCING OF CUSTOMER CARE SERVICE
FDC Consulting Digital ESG works alongside external collaborators and suppliers…
OUR PROCESS
An example of the undertaken path certification:
