TOOLS
FDC Consulting Digital ESG offers tailor-made training courses designed to…
BUSINESS DEVELOPMENT CENTER
Transform every contact into a business opportunity. A precise mission to which the Business Development Center of FDC Consulting D-ESG can respond promptly.
Lead management within our BDC is a strategic process aimed at effectively managing prospects from the beginning to the end of the sales cycle.
The team is composed of specialized professionals with high communication skills. In fact, they must be able to communicate clearly and convincingly and understand the needs of each interlocutor. Our resources can count on strong problem-solving skills and are oriented towards achieving pre-established KPIs (Key Performance Indicators).
FDC Consulting Digital ESG’s BDC services have two main delivery methods. The first (Consulting) is an educational path that aims to make the client company’s resources independent. Thus, the processes already experienced in other realities will be learned and internalized.
The second (Outsourcing) is taking charge of the entire management of the client company after carefully studying the sector and its products.
Following, you will find a detailed overview of the proposed activities.
CONSULTANCY
PROCESSES/SELECTION
PROCESSES/SELECTION
FDC Consulting Digital ESG understands the critical importance of effective…
TRAINING
TRAINING
Providing high-quality service and creating meaningful connections with your clients…
OUTSOURCING
INBOUND CALLS MANAGEMENT (SALES AND POST-SALES)
INBOUND CALLS MANAGEMENT (SALES AND POST-SALES)
FDC Consulting Digital ESG is your ideal partner to provide…
OUTBOUND MANAGEMENT OF ACQUIRED LEADS
OUTBOUND MANAGEMENT OF ACQUIRED LEADS
Transform every possibility into concrete sales opportunities. Choose FDC Consulting…
CUSTOMER SATISFACTION ANALYSIS
CUSTOMER SATISFACTION ANALYSIS
We help you gain an in-depth understanding of your customers'…
MANAGEMENT OF SOCIAL MEDIA CHANNELS AND WEBSITE
MANAGEMENT OF SOCIAL MEDIA CHANNELS AND WEBSITE
Managing online communities requires the involvement of user engagement specialists.…
OUR PROCESS
An example of the undertaken path certification:
